“Framing Service Management Globally”
From left: Greg Treston, Manager of the Scaling and High Potential Start-up Division, Enterprise Ireland; Orla Rimmington, Operations Director, Kernel Capital; Donal Duffy, Head of Enterprise Ireland Relations, Bank of Ireland and Traoloch Collins, CEO, Service Frame at the announcement of a €950k investment in ServiceFrame at NovaUCD.

CORK Ireland, 11 April 2011: The Bank of Ireland Seed and Early Stage Equity Fund has led a €950k investment in ServiceFrame Limited, an Outsourcing Relationship Management specialist. The syndicated investment comprises of a €450k investment by the Bank of Ireland Seed Fund with the remainder of the funds provided by Enterprise Ireland and members of the executive team.

Established in 2009, Dublin-based ServiceFrame’s technology enables companies globally to effectively evaluate, manage and govern their strategic outsourcing environments. The ServiceFrame governance tool is currently being used by clients globally such as Ericsson, Royal Sun Alliance and Warner Music to successfully manage their supplier relationships. Effective governance is critical to success in outsourcing and ServiceFrame’s software reduces the manual effort and time spent by employees and managers in collecting and assessing governance data by at least 50%. The company will use the funds to drive further growth in the UK and US markets and plans significant recruitment of sales and technical staff over the next six months to support these growth plans.

Commenting on the announcement, Donal Duffy, Head of Enterprise Ireland Relations, Bank of Ireland said:
“We are delighted to see Kernel Capital provide investment in a company like ServiceFrame who are at the forefront of providing services across the Internet to major customers in Commerce and Government. In the current climate good governance is essential and ServiceFrame provides easy to use tools for operational and management levels alike to keep up to date on their outsourcing arrangements, and ensure key milestones and commitments are being met."

Welcoming the announcement Greg Treston, Head of High Potential Start Ups at Enterprise Ireland, said: “Enterprise Ireland is working closely with ServiceFrame and is delighted to have supported this highly innovative export-oriented company. They are successfully winning new business both in Ireland and in export markets by continually anticipating and satisfying customer needs, and Enterprise Ireland is working with them to further develop their international growth.”

Orla Rimmington, Operations Director, Kernel Capital, said: “ServiceFrame is an excellent example of a high-potential start-up that identified a gap in the market for an easy to use and cost effective governance tool to enable companies, of all sizes, to manage the risks, costs and performance associated with the outsourcing function. We are delighted to invest in this dynamic company.”

Traoloch Collins, CEO and co-founder of ServiceFrame, added: “This investment in ServiceFrame is a very significant milestone, we intend to recruit highly skilled software engineers and sales professionals to enable us to further strengthen our core offering and build market share in key international markets.”


# # #

For further information please contact:
Orla Rimmington, Operations Director, Kernel Capital.
Tel: +353 21 4928974 / Fax: +353 21 4928977